The security and protection of your personal data (“Data”) is of the utmost importance to Récupération Points. We strictly adhere to all applicable European standards and French data protection law in the collection, processing and use (collectively, the “Processing”) of your Data.
The purpose of this Personal Data Use Policy is to inform you about the processing of your data in connection with your visit to the https://en.coquinland.com/ website and your use of the additional services offered by Récupération Points. We reserve the right to change this Privacy Policy at any time. Changes will be posted on our site and will take effect immediately unless otherwise stated. We therefore advise you to consult this Privacy Policy regularly to ensure that you have access to the most recent version.
1 – Personal data
In general, you can visit the Récupération Points websites without having to provide any personal data. In order to better meet your needs, Récupération Points may ask you to provide personal data concerning you, for example, to establish a correspondence, process a request, etc. By “personal data”, we mean any information relating to a person who is or can be identified, directly or indirectly, by reference to an identification number or to factors specific to his or her physical, physiological, mental, economic, cultural or social characteristics, such as his or her name, address, telephone number or e-mail address.
2- Data processing and collection
We process your data only to the extent necessary and to the extent authorised by law (for example, where necessary for contractual purposes or to enable you to use our site), or insofar as you have expressly authorised us to do so. These restrictions also apply to data exchanges within our company. Recuperation Points collects personal data and informs the person concerned at the time of or before collecting it and in any case before using it for the defined purposes.
3- Use of collected data
Récupération Points uses personal data strictly for the purposes for which it was collected.
For example, Récupération Points may ask you for your personal information in order to
- Provide you with information about its products and services
- Issue invoices, quotes and orders
- Issue you with a specification to cost your project
- For all our project monitoring tools
- Provide you with information about our products and services
- Execute and track your transactions
- Participate in the interactive aspects of your sites
- Communicate and develop commercial relations with you
Récupération Points undertakes not to use your personal data for commercial prospecting purposes without first obtaining your consent.
3 – 1 Registration
You may register to access additional services. You will be asked to provide personal data as well as product-specific information where applicable. We will use the data collected via the registration form only for the purposes explained in Article 3 of this Privacy Policy.
3 – 2 Contact
You can send us questions using the contact form available on our site. To be able to answer your question, we need your contact details, for example your surname, first name, company, subject, message content, telephone number and/or your e-mail address. You can also attach documents by uploading them to the form. We will only use the data collected via the contact form to answer your question.
3 – 3 Requesting a quote online
You can request a quote online at https://en.coquinland.com/ In order to be able to respond to your request for a quote, we need your contact details, for example your company, Siret, VAT number, surname, first name, telephone number, e-mail address, project information, amount allocated to the project, project date, etc. We will use the data collected via the quote request form solely to respond to your commercial requests and to discuss the subject.
3 – 4 Online messaging
Online messaging is internal to the use of the https://www.coquiland.com/ website and the various related services. In the message section, the only visible elements are your username associated with your account, the subject and the message (with any content you may add). No personal data is automatically included. Only the personal data that you provide will be visible in your message, and you alone may be held liable if this happens.
3 – 5 Electronic signature
Coquinland has made available a module that allows you to sign your quote online through a system that records your electronic signature, in order to validate and confirm your consent associated with your contractual commitment. Your IP address and the date and time of your electronic confirmation will also be recorded.
4- Data retention period
Coquinland will not retain personal data longer than is necessary for the purposes for which it was collected or longer than required by applicable law.
5- Exercise of user rights
Regulation 2016/679, known as the General Data Protection Regulation (GDPR), is the European reference text for the protection of personal data. It strengthens and unifies data protection for individuals within the European Union.
After four years of legislative negotiations, the new European Data Protection Regulation was definitively adopted by the European Parliament on 14 April 2016. Its provisions will be directly applicable in all 28 EU Member States from 25 May 2018.
This regulation replaces the directive on the protection of personal data adopted in 1995 (article 94(1) of the regulation).
In accordance with European regulations on the processing of personal data, any person may obtain information, access, communication, porting, rectification, the right to object, deletion and limitation in time of their personal data. This right may be exercised by Coquiland by sending a request by registered post with acknowledgement of receipt to the person responsible for the publication, providing proof of identity. Upon receipt, Coquinland will process your request within one month. The letter must include (By the user requested): first name, surname, address, telephone number, website concerned, if applicable, the list of personal data or the explicit request associated with the portage, e-mail address, photocopy of both sides of the identity card, the request for the right concerned.
6- Data security
Récupération Points has implemented protective measures to ensure the confidentiality, security and integrity of your personal data. Access to personal data is restricted to employees who need to know such data and who have been trained to observe confidentiality rules.
Récupération Points ensures, in particular, that your personal data is not deformed, damaged or accessed by unauthorised third parties.
7- Cookies
Récupération Points collects data relating to your use of our websites in order to offer a better service to visitors and users of these sites, through the use of cookies, which are files that your Internet browser places on your hard drive when you visit a site. Cookies do not identify you personally. The data recorded may be the pages you consulted, the date and time of consultation or other tracking data.
You can set your browser to alert you to the presence of cookies, giving you the choice of whether or not to accept them. You can also set your browser to deactivate cookies.
The Récupération Points website may contain links to third-party websites. Récupération Points does not control these sites and therefore cannot be held responsible for their confidentiality practices or their content. We therefore invite you to find out about the personal data protection policies of these sites before using them or providing them with personal data.
Consent to these practices
By using this site, you consent to these practices. If you do not agree with the terms of these practices, please do not use this site and do not provide any personal data.